32 Days Annual Leave
Free Parking
Holiday Buy Back Scheme

Housing Options Officer

Salary £32,682 per annum
Location Bromsgrove, Worcestershire
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Fixed Term Contract - 18 Months

37 hours per week

 

Closing Date: Monday, 2nd May 2022 @ 9am

Interview Date: Wednesday, 25th May 2022

 

We have an opportunity for a Housing Options Officer to become part of a unique and important customer facing team delivering an efficient and professional housing service.

 

The Role

 

The aim of this role is to provide a comprehensive housing advice and homelessness service to our customers including assessment of need and subsequent allocation. You will liaise with other teams from across the wider business as well as with external partners and deliver the homeless contract on behalf of Bromsgrove District Council.

 

The Housing Options service is an ever changing service that evolves to the needs of the customers and the business so you will need to have an open minded approach as well as a positive and forward thinking mindset.

 

About You

 

Our customers are diverse and can be vulnerable so this role can be challenging. You will need to have a flexible, caring and understanding approach. 

 

Experience of working within a customer based environment that acknowledges and understands vulnerabilities is required and you will need to have an understanding of Homeless legislation as well as experience in investigating homeless applications.

 

Good interpersonal skills and the ability to adapt communication style to suit individual needs will be key to this role.

 

You are also required to hold a current valid driving licence and have access to an appropriately insured vehicle.

 

What we can offer in return:

 

  • 32 days annual leave plus bank holidays and holiday buy back scheme

  • Agile Working 

  • Pension Scheme - bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme

  • Employee Assistance Programme 

  • Mental Health First Aiders 

  • Healthcare Cash Back Scheme 

  • Retail Discounts 

  • Free Parking and Free Refreshments 

  • Life insurance is also available to members of the pension scheme

BDHT employs 170 people and is dedicated to providing excellent services to our customers by having excellent staff. We are very much a learning organisation. We have a major commitment to identifying transferable skills within our employees and creating opportunities for individuals to grow.

BDHT is a people based organisation and our people are actively encouraged to 'bring their whole selves to work'. The things that are important to you become important to us too.

We believe in our people, and actively support them based upon three core themes: ‘Look after yourself’, ‘Look after your colleagues’ and ‘Look after the business’.

We are a great employer who pays fairly and has excellent terms and conditions. But above all we absolutely recognise that good performance is linked to happy staff, so we actively encourage fun and expect that it is part of the normal working day.

Listening

Fair

Honest

Respect

Pension Scheme

32 Days Annual Leave Plus Bank Holidays

Employee Assistance Programme

Agile Working

Mental Health First Aiders

Holiday Buy Back Scheme

Healthcare Cash Back Scheme

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